Privacy policy

Privacy Policy

Last Updated: March 20, 2025

This privacy policy describes how Inas Korodowou (Kdroots) (the “Site,” “we,” “us,” or “our”) collects, uses, and shares your personal data when you visit kdroots.de (the “Site”), use our services, make a purchase, or otherwise interact with us (collectively, the “Services”).

For the purposes of this privacy policy, “you” and “your” refer to you as a user of the Services—whether you are a customer, website visitor, or another individual whose information we collect in accordance with this privacy policy.

Please read this privacy policy carefully.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised version on the website, update the “Last Updated” date, and take all legally required steps.

How We Collect and Use Your Personal Data

To provide the Services, we collect data as described below. The data we collect and how we use it depends on how you interact with us.

In addition to the purposes listed below, we may use information to communicate with you, improve our Services, comply with legal obligations, enforce service terms, and protect the rights of our users.

What Personal Data We Collect

  1. Information You Provide Directly

  • Contact information: name, address, phone number, email.

  • Order information: billing and shipping address, payment confirmation, email, phone number.

  • Account information: username, password, security questions.

  • Customer support information: messages and information you provide to us.

  1. Information We Collect Automatically

We automatically collect data about your use of our Services (e.g., device and browser information, IP address, access times, and interactions), usually through cookies or similar technologies.

  1. Information from Third Parties

We may receive data from service providers, such as:

  • Shopify (shop platform),

  • Payment providers that process your payments,

  • Shipping and fulfillment partners.

How We Use Your Personal Data

  • Provision of Products and Services: processing orders, payments, shipping, returns, account management.

  • Marketing and Advertising: sending information about new products or promotions (only with your consent).

  • Security and Fraud Prevention: protection against misuse and unauthorized access.

  • Communication and Support: responding to inquiries, improving our offerings.

Cookies

We use cookies to operate our website, save your preferences, perform analytics, and personalize advertising.
More information about cookies used by Shopify can be found at https://www.shopify.com/legal/cookies.
You can disable cookies via your browser settings; however, this may limit website functionality.

Sharing of Personal Data

We only share data as necessary for contract fulfillment, legal obligations, or legitimate interests, for example with:

  • IT service providers, payment and shipping partners, customer support,

  • Marketing and business partners,

  • Authorities, as required by law.

We do not sell personal data and do not share it without a legal basis.

User-Generated Content

If you post product reviews or similar content, these are publicly visible. We have no control over the use of such information by third parties.

Third-Party Websites and Links

Our website may contain links to external websites. We are not responsible for their privacy or security practices. Please review the privacy policies of those providers.

Children and Privacy

Our Services are not directed at children. We do not knowingly collect personal data from persons under 16 years of age. If such data is submitted in error, we will delete it upon request.

Security and Retention of Your Data

We take reasonable technical and organizational measures to protect your data. However, no transmission over the Internet can be completely secure.
We retain your data only as long as necessary for the purposes stated or as required by legal retention periods.

Your Rights

Depending on your location, you have the right under applicable law to:

  • Access, correct, delete, and port your data,

  • Restrict processing or object to certain processing,

  • Withdraw consent given,

  • File a complaint with a data protection authority.

To exercise your rights, please contact us at support@kdroots.de.

Contact

If you have questions about this privacy policy or the processing of your personal data, please contact:

Inas Korodowou (Kdroots)
Schöffenstraße 4
65933 Frankfurt am Main
Germany
Email: info@kdroots.de

For the purposes of applicable data protection laws, Inas Korodowou is the data controller for your personal data.